1. This warranty is valid and binding only by retaining the invoice as proof of purchase of the product.
  2. The warranty period is applicable as per the individual Product warranty terms calculated from the Date of Purchase.
  3. The warranty is limited to repair/replacement of the same/similar Product design and quality
  4. Product liability shall in no event exceed the MRP of the product
  5. To claim the warranty service, please contact Customer Care through the phone number and contact email provided on this website or the product packaging.
  6. If some defects cannot be rectified, at the sole discretion of Benki Brewing Tools, the product may be replaced free of cost
  7. In case the product variant or accessory is unavailable (discontinued or out-of-stock) when the claim for repair/replacement is made, Benki Brewing Tools reserves the right to offer a replacement an alternate product or accessory as it may deem fit.
  8. The decision of Benki Brewing Tools to repair/replace the product shall be final and conclusive for all purposes
  9. All costs for transport and freight of the product to Benki Brewing Tools will be borne by the customer.
  10. Change of any accessory, not covered under warranty, shall be charged at full price
  11. The product invoice must be produced and is a pre-requisite for processing any complaints during the warranty period, related to the product
  12. Benki Brewing Tools does not offer any warranties against deterioration of the product due to wear and tear, damage due to use of chemicals or corrosion, customer mishandling, tampering or improper usage against the instruction in the user manual, Act of God, Electrical
  13. This warranty shall be void if the customer approaches any third party to rectify the defect relating to Benki Brewing Tools product for whatsoever reasons
  14. Please read the “Use and Care” instruction manual carefully with regards to storage and use conditions, before using the product. This warranty shall be void in case the product is not used as per the instruction manual
  15. Disputes, if any, shall be subject to the jurisdiction of courts of Bengaluru, Karnataka, India.